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Term Of Use

GenoVive Website Terms & Conditions of Use

Welcome to Please read the following Terms and Conditions of usage carefully. Your use of constitutes your agreement to follow the terms of this policy. You must agree to these terms and conditions before registering for use of password protected features and content. We reserve the right and discretion to make changes to these Terms and Conditions at any time. You should check this website regularly for changes. If you do not wish to follow these terms and conditions, you may discontinue using the site. These Terms and Conditions apply to use of all websites owned and operated by GenoVive.


By registering on this website, you agree that you are at least 18 years of age or older and that you have the legal ability to accept these Terms and Conditions and to use the website according to the Terms and Conditions.

Usage of Site

Use of the GenoVive website is intended for customer information. This website contains information including but not limited to: text, photos, videos, graphics, music, sounds, questions, comments, messages and other materials that are protected by copyrights, trademarks, patents pending and/or other proprietary rights. All content is copyrighted under United States copyright laws and all trademarks are owned by GenoVive or their respective owners where indicated. As a user of we grant you a non-exclusive limited right to access and display this website and all of its contained materials for only your personal non-commercial use only if you fully comply with the provisions of these Terms and Conditions. You may not copy, reproduce, publish, distribute or modify any contents of this site unless when otherwise noted.


Persons 18 or older may become a registered user with access to the GenoVive community pages at no cost. However, certain information contained in the GenoVive website may only be accessed by customers who have purchased GenoVive products. In addition, certain content may only be available to registered users only. To complete the registration process, you must follow all of the instructions found on this website in order to access and participate in community content including but not limited to forums, blogs, live chats and discussion groups and any other part of the Gen-V Community pages.
If you choose to become a registered user, you agree to provide us with complete and accurate information and to register for one account only for your personal use. GenoVive reserves the right to terminate or suspend your account for providing incomplete or false information when creating an account for yourself or for creating or accessing an account in someone else’s name.
You are responsible for creating and maintaining the confidentiality of your password and are entirely responsible for all actions and activities done by your or anyone you allow to access your account. You agree to hold GenoVive not liable for any changes or expenses which may occur to your account as a result of someone else using your account or password.


GenoVive is committed to protecting your privacy and security while using Your health and personal information is kept confidential at all times and is password protected according to HIPAA guidelines. GenoVive does not sell or give any of your information to any third parties for any purposes. For more information, please read our GenoVive Product Usage Agreement.

Agreement to Community Standards and Conduct Policy

Users of must apply with the Community Standards and Conduct Policies listed below. By using this site you agree to indemnify GenoVive against any claims made by other parties that may arise from your violation of this Policy. You may only use this website for lawful purposes and may not use the site to harm others, whether intentional or unintentional.
• You may not use the website to post, upload, transmit or email any text, graphics, audio, video or other types of materials that are unlawful, harmful, obscene, vulgar, libelous, hateful, harassing, defamatory or otherwise objectionable according to GenoVive’s sole discretion. You may not engage in or encourage any conduct that is a criminal offense, give rise to civil liability or violate any other laws.
• You may not use the site to solicit information from minors or harm minors in any way.
• You may not use the site in any manner that could cause a security risk or interfere with other users’ operation of the site or any functions of the website.
• You may not use the site in violation of any laws that regulate or govern GenoVive’s business activities including laws that regulate unfair competition, false advertising, privacy, consumer protection and spamming.
• You may not use the website to post, upload, transmit or email any advertising or commercial solicitation information of any kind or any materials that infringe upon trademarks, copyrights, patents or proprietary rights of GenoVive or any other party.
• You may not post content that impersonates or represents yourself as any other entity or make any attempt to post or present false or deceptive information.
• You may not use the website to introduce any viruses, trojan horses, worms or other computer programs that damage, intercept or interfere with any data, personal information, or systems in use by the GenoVive website.

The Content You Post

All information posted by you on the GenoVive website as part of Gen-V Community pages, blogs, discussion forums and any other pages is your personal experiences and opinions that you agree to share for public display. You may only post content to these pages that is created by you or which the owner has given you permission to post. By posting to the GenoVive website, you warrant that you own all of the rights to the content or are authorized to use or distribute this content. You may not post or distribute any content that is illegal, violates the copyright of any third party, or which violates any of the Terms and Conditions contained in this document.
The following information may not be listed in public or registered user community pages on addresses, phone numbers, last names, links to any external sites or html code or any text, photographs, videos or other materials that contains nudity, violence or sexually explicit subject matter.
GenoVive reserves the right to monitor all public content posted by you or others on this website and to remove or edit any content it deems objectionable at any time. You are solely responsible for any consequences resulting from the content you post.

Content Posted by Others

The content posted by other users is the personal experiences and opinions of those users and does not represent any official position of GenoVive or it employees. GenoVive is not responsible for and does not endorse content in any posting made by other users to the website. Any diet, weight loss or exercise advice posted by other members should not be substituted for any official information given to you by GenoVive and should not be followed without first seeking the advice of your physician. GenoVive is not liable for any actual or alleged loss or damage caused to you in connection with the use or reliance of ay content posted by other users or other third parties.

If you are aware of any misuse of this website by any person, please contact GenoVive Customer Service using the link at the bottom of this page. If you feel threatened or believe someone else is in danger, you should contact local law enforcement immediately.
If any materials posted on this website infringe on a copyright owned by you, you may contact GenoVive via email to request that they be removed from the website. Please provide a complete description of the copyrighted work including the URL where it was found and your name, address, phone number and email address so that we may contact you for more information.

Rights to User Submitted Content

All content submitted to the GenoVive website including questions, comments, feedback, suggestions, ideas and other submissions shall become the property of GenoVive. GenoVive will own all rights to this content and shall not be limited in its use in any way, commercial or otherwise. GenoVive is under no obligation to respond to any comments or communications or to pay any user compensation for the usage or results of any comments, ideas, suggestions or feedback.

Warranties of Information Contained on this Website

The following list of resources is provides solely as a convenience. Genovive, LLC takes no responsibility for the content of, or services provided by these resources, and makes no representations as to the accuracy or completeness of any information provided. Genovive, LLC shall have no liability for any damages or injuries of any kind arising from the information provided.

The Company has undertaken reasonable efforts to include accurate and up-to-date information on its Web site. However, THIS WEB SITE IS PROVIDED “AS IS” AND THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING , BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSE. Neither the Company nor any other party involved in creating, producing, or delivering this Web site shall be liable in any manner for any direct, incidental, consequential, indirect or punitive damages arising out of your access, use, or inability to use this Website, or any errors or omissions in the content.

The content on the Company’s Web site is provided for informational purposes only. The content is not intended to replace professional medical advice. Always seek the advice of your physician, or other qualified health care provider working with your physician, with questions you may have regarding any medical condition. The content of this Web site is not intended to be relied upon for medical diagnosis or treatment. Never disregard medical advice, or delay seeking treatment, because of information that you have read on the Company’s Web site or on any of the links provided.

Health links and health information is made available for educational purposes only. This information should not be interpreted as medical advice. All health information should be discussed with your health care provider.

Termination of Your Account

GenoVive has the right to terminate access to your online account for any reason that violates these Terms and Conditions. GenoVive is under no obligation to provide you with a warning or advance notice of termination to your online account access.


You agree to indemnify and hold GenoVive and its officers, directors, employees, affiliates, partners and vendors harmless from any claims, actions, demands or liabilities which may result from or have alleged to result from your violation of these Terms and Conditions.